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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of L L

L L

December 17, 2024

5  out of  5
rating by L L
"I just literally spoke to Jake from State farm!! He clarified the difference between my term policy and whole life !! He was thorough honest and didn't waste time emailing me the information...this was definitely a commercial like experience!! Jake you rock !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and, specifically, with Jake; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and answering your questions."
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Jake Minyard

December 17, 2024

5  out of  5
rating by Jake Minyard
"I love Oscar! Great Agent. Personable office here in Richton Park"
We responded:
"Thank you for your 5-star review! My State Farm Insurance team and I are happy to be your good neighbor and couldn't be more excited you feel the same! "
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Adam Hoornaert

September 7, 2024

5  out of  5
rating by Adam Hoornaert
"I have known and worked with Joe for many years he is an extremely knowledgeable insurance professional and a good guy to work with!"
We responded:
"Dear Adam, we appreciate you taking the time to let us know about your experiences with Joe. He's absolutely fantastic. if there is anything else we can help you with, please let us know."
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James Ferrando

September 6, 2024

5  out of  5
rating by James Ferrando
"We needed insurance for auto/home and luckily we found Joe H. He helped us understand the options available and really explained things clearly. I saved a lot of money with Joe and i feel a peace of mind knowing my family and belongings are safe too."
We responded:
"James, we greatly appreciate your business, value your feedback, and could not agree more about your assessment of Joe. Our office is a better place that he's part of the team in addition to you being part of our customer family. If there is anything else we can do for you, please let us know."
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Kennedy Furnace

August 30, 2024

1  out of  5
rating by Kennedy Furnace
"I recently bought a brand new car and obviously needed insurance. I have had State Farm before with my previous car and my previous agent was awesome however he retired. I went with Oscar because my parents used him while trying to inquire about insurance I had to call his office twice before I even spoke to someone. I was able to get my insurance set up over the phone with someone in his office. I also signed up for the drive safe and save program which is a bit invasive but saves a little money as State Farm is incredibly expensive. Recently when I went to check my drive and save app and noticed it said that I had no eligible vehicles and thought that was interesting. Turns out today that I get a letter in the mail saying my policy was cancelled because I forgot to sign something. Instead of reaching out with a phone call or courtesy email to remind my to sign the document my policy was just cancelled with no warning I work a full time job so it’s easy to forget something simple as signing a document. Mind you I have never spoken with Oscar nor had he ever made an effort to reach out to me. If I were looking for insurance I would look for an agent that’s a bit more considerate and communicative. I will be switching to Allstate not that I have a choice however their rates are about a 100 dollars cheaper for similar coverage."
We responded:
"Hi Kennedy, my deepest apologies for any unfavorable experience(s) with our office. These apologies extend to any difficulties speaking with someone, the feeling of intrusiveness of the Drive Safe & Save (DSS) program, the cost of your auto insurance, and company communications regarding cancellations. Our office is smaller compared to others so we might miss a call where customers leave a message, but no message goes unreturned by the end of the business day. We pride ourselves on intimacy and service - can't say how sorry I am that you didn't get this feel. Moreover, State Farm created the DSS program, not to be invasive, but rather to provide savings for responsible driving habits. I completely understand it's a discount geared towards certain customers rather than others, but works well to great for customers looking to save money immediately and over time. The cost of insurance is (unfortunately) a factor outside our office's control, but we do our best to inform of every applicable discount. State Farm initiates cancellation after not receiving a signature document showing your vehicle, coverages, effective dates, etc. There's a future effective cancellation date - insurance is not cancelled immediately and there are a few reminders prior. Please forgive us if this was not communicated at the time your car insurance commenced. Please let us know if there's a chance for us to assist in the future whether insured with State Farm or elsewhere."
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Brenda Harris

May 15, 2024

5  out of  5
rating by Brenda Harris
"My State Farm agents always goes the extra mile to get me the best rates possible for my automobiles."
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Juanita Young

May 14, 2024

5  out of  5
rating by Juanita Young
"I had the inconvenience of getting my purse stolen and I had to notify State Farm owned by Meeks. I left a message and I received a speedy reply from State Farm representative, Joe. He was obliged to help me and went beyond what I needed. Great customer service skills as well prompt with providing me with the information that was warranted. More people like Joe should be in this industry."
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Wilson Porter

April 22, 2024

5  out of  5
rating by Wilson Porter
"Like the way everything was explained in detail looking forward to a great experience with the company"
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cass Delgado

October 13, 2023

5  out of  5
rating by cass Delgado
"I am so happy I was able to get connected with their office!! Joe is amazing and so informative. He walked me through each step comparing my current coverage and what State Farm could offer me. I am confident and blessed to say I am a State Farm customer for life!!!"
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Brittany Pickens

October 11, 2023

5  out of  5
rating by Brittany Pickens
"Great people"
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Felicia Massey

September 26, 2023

5  out of  5
rating by Felicia Massey
"I love State Farm on of the best insurance company I have ever used!!!!! Oscar is a great agent! I would recommend this insurance to everybody who needs good and reliable insurance!"
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Therese Volkman

August 25, 2023

5  out of  5
rating by Therese Volkman
"Oscar, Brenda and Joe are so very kind, friendly, and helpful!!! They are wonderful 👍😊"
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Julia E

August 18, 2023

5  out of  5
rating by Julia E
"New to State Farm and everyone in this office has been amazing. They answer all of my questions and have helped me get the best policy that covers all of my needs. They are very knowledgeable and explain things completely. The commercials are true! Highly recommend!"
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Bunny Garrett

August 15, 2023

5  out of  5
rating by Bunny Garrett
"State Farm Insurance owner Oscar Young and Representative Brenda Garcia are the epitome of professionalism with an amazing personal touch of personality. Brenda is extremely knowledgeable and so very patient. I have been with State Farm for many many years and I would highly recommend this agency to anyone looking for one of the best insurance companies I have ever dealt with They have whatever insurance coverage you need. Thanks again to you Brenda."
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Ashley Smelser

July 5, 2023

5  out of  5
rating by Ashley Smelser
"Switching auto insurance providers was such a breeze with Oscar. He made it easy, and was very straight forward. I am saving $44.61 per month on my auto policy with State Farm and even added a service of renters insurance!!"
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James Ryan

February 14, 2023

5  out of  5
rating by James Ryan
"Very nice and responsive"
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LaConna Gowder

February 2, 2023

5  out of  5
rating by LaConna Gowder
"I have continuously had great experiences with this team. Kind, professional, rapid response time, very knowledgeable, resolution oriented and they listen well! I would definitely recommend this agency to family and friends."
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Evelyn Garcia

December 21, 2022

5  out of  5
rating by Evelyn Garcia
"Excellent customer service and great rates. Knowledgeable team would definitely recommend to friends and family."
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Mario Garcia

December 21, 2022

5  out of  5
rating by Mario Garcia
"Great service, always helpful with any of our Policies questions!"
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Joe Hicks

December 19, 2022

5  out of  5
rating by Joe Hicks
"I've known Oscar for years he's a great guy"
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Edwin Rodriguez

December 19, 2022

5  out of  5
rating by Edwin Rodriguez
"Oscar Brenda And Joe are the best I got so many discount I had very friendly service if I could I’ll give them 100 stars"
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Franchon Gorden

December 19, 2022

4  out of  5
rating by Franchon Gorden
"I would like to recommend this office. Because, since day one they’ve very helpful and kind. They also are thorough in explaining all of the different insurances that are offered and or needed depending on your individual circumstances."
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Cynequa Smith

November 30, 2022

5  out of  5
rating by Cynequa Smith
"I had an opportunity to speak with my new SF agent, Oscar Young. My old agent retired. Oscar was personable, yet professional and knowledgeable about State Farm beyond just the agency piece. This was a BIG Plus knowing if I were to have a loss, he would be able to tell me what to expect moving forward. He shared a bit about himself and I shared information about me. Our conversation was so pleasant and easy. It was like talking to an old friend you have not talked to for a while and picking up where you left off. Thank you, Oscar, for being like a Good Neighbor. I feel just as confident that you can take care of my family’s insurance needs as I did with my old agent, Rick Meeks. #LikeAGoodNeighborStateFarmIsThere"
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Catherine Craighead

October 26, 2022

5  out of  5
rating by Catherine Craighead
"I appreciate Oscar Young and team because they exceeded my expectations. They listened to my concerns and was able to find a solution. I highly recommend him and his team!"